Projector Warranties

Not all manufacturers offer the same kind of warranty. Before you buy, you may want to check what type of warranty your projector comes with and whether it can be extended. There are three basic types:

Return to base
Return to base warranties are the most basic and the most common. In the event of a problem, the projector needs to be returned to the local service centre. It will be repaired, usually within two to three weeks, and then sent back to you. Some manufacturers are quicker to make repairs, but the turnaround time is always subject to stock of the relevant spare parts. If they're out of stock, it can take an indefinite amount of time to make a repair. For this reason, we recommend that if you rely on your projector you should purchase a warranty upgrade. 
 
Repair-or-replace
This warranty is only offered as standard by NEC. In the event of a problem with your projector, Projectorpoint or NEC will attempt to resolve the problem over the phone. If it cannot be resolved, an NEC technician will visit you on site the next working day. If he cannot repair the projector on site he will leave you with a replacement. 
 
Swap-out
If you have a projector problem that cannot be resolved over the phone, a replacement projector will be despatched to you and your projector will be collected. You retain the replacement projector. This is nearly always carried out on a next working day basis, although sometimes it is subject to stock of replacement projectors of a similar specification.